Advanced Certification Institute LLC (“ACI”) respects and is committed to protecting your privacy. You can view our website without divulging any personal information about yourself; however certain content on our website requires registration and the transmittal of personal information. We have created this Online Privacy Policy to disclose what happens with the personal information you provide to us through this process. This policy applies to any information that identifies you personally, either alone or in combination with other information available to us (“Personal Information”).

The use of “we,” “us,” and “our” throughout this policy will refer to ACI and/or its affiliates. By accessing or using our website (“Site”), you are consenting to the collection, use and disclosure of your Personal Information as set forth in this Online Privacy Policy, as it may be updated from time to time. Please also review the Terms of Use section of our Site. Please exit and do not use this Site if you do not consent to the collection, use and disclosure of your Personal Information as set forth in this Online Privacy Policy or the Terms of Use.

This Online Privacy Policy describes what types of information we gather and track when you use our Site, how this information is used and with whom it is shared. If you have any questions about this Online Privacy Policy, please contact us at the address listed herein. Please note that this Online Privacy Policy may be revised from time to time, particularly to address changes in our business, the law or technology. If that happens, we will promptly post the revised policy here under the “Last Modified Date”. Revisions are effective upon posting and your continued use of our Site after the posting will be subject to the changed terms of the revisions.

Collection of Information

If permitted by applicable law, we may collect the following information:

Information Provided by You. There are times when it is important for us to request information from you. Such requests may be part of registration, feedback, online surveys, contests, and/or order forms. Some of our forms request users to provide personal information that is required for us to process the user’s request. Occasionally, other information is also requested from the user to determine the demographics of ACI’s audience. For example, we might ask for Name, Company Name, Address, and E-mail Address. We collect, and may store, the personal information you provide to us.

Other Information. From time to time, we also collect, and may store, information from other sources, such as information validating your address, information based on your zip code or business, or information that we have based upon your relationship with us.

Information Sent to Us by Your Web Browser. We collect information that is sent to us automatically by your web browser. This information typically includes your Internet Protocol (IP) address, the identity of your internet service provider, the name and version of your operating system and browser, the date and time of your visit, the page that linked you to our Site, and the pages you visit while on our Site.

Cookies and Other Technologies. Our Site uses “cookies” to obtain certain types of information when your web browser accesses the Site. Cookies are textual identifiers that our systems transfer to your computer’s hard drive through your web browser to enable our Site to recognize your browser and to optimize and sometimes customize your use of our Site. We may use cookies to save your preferences for our Site or to collect statistics related to the number of visitors to our Site and requests for files, the types of browsers used, and other aggregate data. You may change your cookie settings on your internet browser or delete our cookies at any time.

Use and Sharing of Personal Information

At no time will we sell, trade, rent or distribute Personal Information to any outside organization not specified herein. We reserve the right to use Personal Information for any legally permissible purpose in its sole discretion, including, but not limited to:

  • providing products, information and services upon your request;
  • providing you with effective customer service;
  • improving the content, functionality, performance and usability of our Site;
  • improving our marketing and promotional efforts;
  • providing technical support and troubleshooting; and
  • security, credit or fraud prevention purposes.

If permitted by applicable law, we may share your information with third parties as described below:

  • Within ACI. We may share your Personal Information within our company and its affiliates for the purposes set forth in this Online Privacy Policy.
  • Our Service Providers. We may share your Personal Information with companies or organizations, including subsidiaries, affiliates, agents, and other entities who provide services such as sales and distribution services, marketing services, website hosting, data analysis, payment processing, order fulfillment, product distribution, infrastructure provision, IT services, customer service, e-mail delivery services, credit card processing, auditing services, and other similar services.
  • Business Transactions and Transfers. We may sell or transfer the Personal Information to third parties in connection with any merger, acquisition, reorganization, change in capital structure, sale, joint venture, assignment, transfer or other disposition of all or any portion of ACI’s business, assets or stock (including in connection with any bankruptcy or similar proceedings).
  • Compliance with Laws and Protection of Our Rights and the Rights of Others. We may disclose your Personal Information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your Personal Information to cooperate with a government investigation; to prevent or investigate a possible crime, such as fraud or identity theft; to enforce or apply our online terms of use or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.

This Site may make message boards, forums, chat rooms, and/or news groups available to its users. Please understand that any information disclosed in these areas becomes public information. These areas shall be used in a noncommercial manner only. You agree not to publish or otherwise distribute any content containing a solicitation of funds, advertising, promotion, solicitation for goods or services, or other commercial matter. Except where expressly authorized by us, you agree not to store or collect data about other users on the Site.

Where the Information is Located

Your Personal Information may be stored and processed in any country where we have facilities or where we have engaged a service provider. Different countries have different privacy laws and requirements, and some, including the United States, may provide less legal protection for your Personal Information than others. By using our Site, you are consenting to the collection, use and transfer of your Personal Information in or to the United States or other countries for the purposes described in this Online Privacy Policy.

Our Site includes areas which require that you put in an user ID, a password and an e-mail address. We strongly recommend that you do not use your Social Security Number or any other important identification information as a user ID, password or screen name for our Site. Users should be reminded that any personally identifiable information that is voluntarily posted by a user to our Site may be collected and used by others and we cannot prevent such uses.

When you sign up to an user ID protected area, you may be asked to agree to special terms governing your use. If any of these terms are different than the terms of this Online Privacy Policy, the terms of the special agreement will govern over this Online Privacy Policy.

Children’s Privacy

ACI is committed to protecting the privacy needs of children and does not target or collect personally identifiable information from users who we know are under 13. However, some areas of our Site may be attractive to children even though they are intended for older children and adults. We therefore encourage parents and guardians to take an active role in their children’s online activities.

In the event that we have knowledge that a child under the age of 13 has submitted any personal information to us via this Site, we may use the email address provided by the child for the sole purpose of responding to the child’s question or carrying out his or her request on a one-time-only basis. We will not use the email address provided by the child for any other purpose and we will delete it from our records. If we become aware that we have unknowingly collected personal information other than an email address from a child under the age of 13, we will delete the information immediately.

In the event that you believe we have inadvertently collected personal information from your child, you can have such information deleted and refuse to allow further collection or use of such information. In the event that you believe we have collected personal information from your child, please contact us at the email address provided below and we will guide you through the necessary procedures.


We take commercially reasonable precautions to protect the confidentiality, integrity and security of your Personal Information. Unfortunately, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is not secure (for example, if you feel that the security of your account has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contact Us” section below. We urge users to be careful with personal information while using the internet.

Encryption. We have user ID protected areas to our Site that require a secure connection between your computer and our server be established. We will use an up to date encryption technology. A secure connection will be maintained until you leave the secure areas on our Site. However, perfect security does not exist on the internet and we can not guarantee the safety of transmitting personal information over the internet.

User ID Protection. You are responsible for maintaining the confidentiality of your user ID, password and screen name. We have the right to assume that anyone accessing our Site using a user ID, password or screen name assigned to you has the right to do so. You will be solely responsible for the activities of anyone accessing our Site using a user ID, password and screen name assigned to you, even if the individual is not, in fact authorized by you. If you have reason to believe that your user ID, password or screen name has been compromised or used without authorization, you must promptly change it using the functionality provided on our Site.

Payment Information. All credit card transactions will be handled by First Data Corporation. First Data Corporation has a secure server software and will be responsible for the handling of all Personal Information concerning payment. Please see their privacy policy and terms of use located at In the event of unauthorized use of your credit card, you must notify your credit card provider pursuant to their rules and procedures.

Third Party Links

We may provide links to Internet sites maintained by others. We are not responsible for the contents of, or any products or services offered in, those third party websites. You should be aware when you are leaving our Site and be sure to read the privacy statements of each and every website that collects personally identifiable information. Any links provided by us to any third party website are provided to you as a convenience only. You should not infer that we endorse or accept responsibility for these websites by the inclusion of any such links to those websites on the Site.

We are not responsible for the republishing of the content found on this Site and on other websites or media without our permission.

The User’s Choices

We respect your right to make choices about the ways we collect, use and disclose your Personal Information. In some cases, we will ask you to indicate your choices at the time we collect your Personal Information. If you receive email or marketing communications, you may “opt-out” of receiving e-mail and other communications from us at any time by using the unsubscribe feature included in the e-mails we send.

California Residents

Your California Privacy Rights

Advanced Certification Institute LLC (“ACI”) collects various types of personal information about you during the course of your relationship with ACI as a customer. Under California law, if you are a resident of California, you may make a written request to ACI about how we have shared your information with third parties for their direct marketing purposes. In response to your written request, ACI is allowed to provide you with a notice describing the cost-free means to opt-out of our sharing your information with third parties with whom we do not share the same brand name, if the third party will use such information for its direct marketing purposes.

If you would like to exercise your rights under California law, please send your written request to the e-mail address or postal address below. Please include your postal address in your request. Within thirty (30) days of receiving your written request, ACI will provide you with a Third Party Direct Marketing Opt-Out Form so you may request that your personal information not be disclosed to third parties for their direct marketing purposes.

Contact Us

If you have any questions about this Online Privacy Policy or our privacy practices, please use the contact page to contact us.

If you have concerns that someone affiliated with us has used your information in a manner that is not consistent with this Online Privacy Policy, please use the contact page to contact us.

Effective Date: 28 January 2013

Last Modification Date: 17 November 2021


Advanced Certification Institute, LLC

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